Troubleshooting General

We want to ensure that your experience using Sendible is as smooth and productive as possible however, from time to time
you may encounter issues that are beyond our control to prevent. Hopefully you will find the resolution to your issue here
but if you have not been able to locate the answer or the issue is still occurring once you've taken action as recommended,
please do get in touch with us directly by emailing

If there is an issue that has prevented us from delivering a message, you should receive a notification via email to the email
address linked to that user account and this will also be available in the Bounced View on that user account and your notifications
centre. Please see the specific options available for Facebook, Twitter, etc. which should assist in regards to bounced message

If the issue is affecting your dashboard instead, please see the topics below: